Terms of Use

General terms and conditions (GTC) for renting a holiday apartment

1. Contracting parties

The contracting parties are the landlord of the holiday apartment (hereinafter "landlord") and the tenant (hereinafter "guest").

2. Booking and conclusion of contract

2.1. A booking can be made in writing or online.
2.2. The contract is concluded when the landlord confirms the booking in writing.

3. Payment

3.1. Payment must be made no later than 7 days before arrival.
3.2. For short-term bookings, the total amount is due immediately.

4. Cancellation

4.1. In the event of cancellation, the following cancellation fees apply:
Up to 7 days before arrival: free of charge
6 to 1 day before arrival: 50% of the total amount
On the day of arrival or in the event of no-show: 100% of the total amount
4.2. Cancellations must be made in writing.

5. Check-in and check-out

5.1. Check-in must take place between 4:00 p.m. and 6:00 p.m.
5.2. Check-out must take place by 10:00 a.m. The guest must leave the apartment swept clean.
5.3. Deviations are only possible after prior agreement.

6. Use of the holiday apartment

6.1. The holiday apartment may only be used by the persons specified in the contract.
6.2. Subletting or transfer to third parties is prohibited.
6.3. Pets are not allowed.

7. Guest obligations

7.1. The guest undertakes to treat the holiday apartment and its inventory with care.
7.2. Damage or defects must be reported to the landlord immediately. A reasonable period of time must be allowed to remedy damage and defects.
7.3. The guest is liable for damage caused by him.

8. House rules

8.1. The guest undertakes to comply with the house rules applicable in the holiday apartment.
8.2. In particular, quiet times and waste separation must be observed.

9. Liability of the landlord

9.1. The landlord is not liable for loss or damage to the guest's personal belongings.
9.2. The landlord is not liable for damage caused by force majeure.

10. Use of the WiFi

10.1. The landlord provides the guest with WiFi internet access during their stay in the holiday apartment.
10.2. The guest is obliged to comply with the legal regulations when using the WiFi.
In particular, it is prohibited:
• Downloading, distributing or providing illegal content.
• Unauthorized reproduction, distribution or making copyrighted material publicly available.
• Using services that violate applicable laws or the rights of third parties.
10.3. The guest is responsible for all activities carried out via the WiFi and is liable for any legal violations by third parties that occur through the use of the WiFi.
10.4. The landlord reserves the right to block access to the WiFi in whole or in part if there are indications of illegal use or technical problems arise.
10.5. The landlord does not guarantee the permanent availability, security or function of the WiFi.
10.6. The guest agrees that the landlord may log the use of the WiFi and evaluate it within the legally permissible framework in order to avert dangers or to pursue legal claims.

11. Data protection

11.1. The personal data required for booking and processing the rental contract are processed in accordance with the requirements of the GDPR. The contract cannot be carried out without the provision of this data.
11.2. Information on the processing of personal data, in particular on the rights of data subjects in accordance with Art. 13 GDPR, can be found in our data protection declaration

12. Final provisions

12.1. Changes and additions to the contract must be made in writing.
12.2. If a provision of these terms and conditions is invalid, this does not affect the validity of the remaining provisions.
12.3. German law applies. The place of jurisdiction is the registered office of the lessor.